Around the World
Commonly Asked Questions
Pickup
Once you have made your order in our website our lovely staff will place together your order within 30 - 60 minutes.
Shipping Rates
South Australia
Express (1 to 4 business days) - Australia Post
up to 3 bottles: $20
4 to 6 bottles: $23
7 to 12 bottles: $30
Sydney
Express (1 to 4 business days) - Australia Post
up to 3 bottles: $20
Standard (within 14 business days) - Anonymous Wine
4 to 6 bottles: $26
7 to 12 bottles: $32
up to 5 dozen: $32 each
Melbourne
Express (1 to 4 business days) - Australia Post
up to 3 bottles: $20
Standard (within 14 business days) - Anonymous Wine
4 to 6 bottles: $22
7 to 12 bottles: $26
up to 5 dozen: $26 each
Canberra
Express (1 to 4 business days) - Australia Post
1 bottle: $18
up to 3 bottles: $23
4 to 6 bottles: $23
7 to 12 bottles: $30
Trading Terms
TERMS & CONDITIONS
Trading as The Lion Hotel ABN: 51446498168
It is illegal to sell alcohol to persons under the age of 18 years. By using this site, you affirm that you are over the age of 18. It is against the law to supply alcohol to a person under the age of 18 years -(penalties can exceed $6,000) for the underage person who purchases or receives liquor the penalty can exceed $500:- Liquor Control Act 1998.
The Lion Wine Room reserves the right to cancel any order, at any time, we will notify this action by email or phone, using the contact details supplied. Monies paid will be refunded using the original method of payment.
All orders are subject to stock being available.
Vintages and prices are subject to change without notice.
All label images on this site are for illustrative purposes only and some labels may portray a particular vintage, this does not mean that we hold stock of that vintage – always refer to the product description for correct vintage information.
Australian Consumer Law details that we are not obligated to provide a refund or replacement if you simply change your mind. Please choose carefully. Lion Wine Room acknowledges that on the rare occasion wines can be “faulty”. If a wine is TCA (corked) or oxidised, we are happy to replace the wine with current vintage. Always retain your receipt as proof of purchase, is required and we expect the returned bottle to be ¾ full. Our professional staff will make an assessment of the wine to determine the actual fault, as our suppliers, distributors and winery partners ask for this information, so please don’t be offended.
Whilst we do everything possible to ensure that back vintage wines are of the finest provenance, ‘Old / Museum’ wines are not guaranteed, and we may need to consult with the designated winery to reach a resolution.
Privacy Policy
Privacy Policy
By accessing this website, you are agreeing to Lion Wine Room's Privacy Policy, as outlined below.
Lion Wine Room may periodically review and update its Privacy Policy. We reserve the right to modify or remove sections of the policy at any time. Therefore, we recommend that you check this page regularly. If you have any comments or questions, please contact Lion Wine Room at sommelier@lionhotel.com.au
At Lion Wine Room, we are committed to safeguarding the privacy of personal information collected from visitors to our website. We adhere to the National Privacy Principles outlined in the Privacy Act 1988 (Cth).
Collection of Personal Information
We collect personal information from website visitors on a voluntary basis. For example, you may provide this information when requesting product details or making a purchase.
Lion Wine Room may engage in partnerships with business associates and sponsors, with whom personal information may be shared. We recommend reviewing the privacy policies of third-party websites in such cases.
We do not take responsibility for the practices or content of third-party websites linked to our site. These links are provided for convenience only. If you follow a link to a third-party site, please review its privacy policy.
Use of Personal Information
Personal information collected from website visitors is used for the purpose for which it was provided, unless otherwise disclosed in this Privacy Policy or at the time of collection.
Third-Party Use of Personal Information
Third-party services may be employed by Lion Wine Room to manage website activities such as promotions or statistical analysis. These parties may access personal information submitted by visitors. Similarly, third parties may be contracted to handle information requests or distribute newsletters. Lion Wine Room instructs these parties to use personal information only for specified purposes.
Information posted on bulletin boards or communicated through chat rooms becomes public. While we strive to protect privacy, we cannot guarantee the security of information shared in these forums.
Access and Correction
Visitors may request access to their personal information held by Lion Wine Room. If any information is incorrect, it can be corrected. To opt out of receiving promotional material, please inform us, or use the 'unsubscribe' link in our emails.
Cookies
Cookies are data transferred to a user's hard drive for record-keeping purposes. Lion Wine Room uses standard cookies. Most browsers allow users to accept or decline cookies, though they may be necessary for making purchases.